Airbnb: The Growth Story You Didn't Know

Airbnb : The Growth Story You Didn’t Know ATTACH

Craigslist Platform Integration

The Airbnb team knew through both market research and their own experience that Craigslist was the place where people who wanted something other than the standard hotel experience looked for listings—in other words, Airbnb’s target market.

Craigslist Poaching

Start with the Perfect Experience and Work Backward

Instead, they rented a $5,000 camera and went door to door, taking professional pictures of as many New York listings as possible. This approach led to two to three times as many bookings on New York listings.

This led to the Airbnb photography program, which was officially launched in the summer of 2010.

Disrupting an Established (Yet Stagnant) Market

Heart vs. Star

Early Controversy

Current & Future Growth Engine

International

Expansion: “The Entire Trip”

An Entire Hospitality Brand

Local

Cleaning Services

Other Initiatives and Upgrades

Mobile

Rebranding

Potential Concerns

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